About Me

Picture of me

My name is Ian, I am a 31 year old Coloradan who has worked in the field of Learning and Development for the past 3 years. I have a B.S. in Business Administration and I am currently enrolled in Front Range Community College to earn my A.S. in Computer Science with the intent to transfer to earn a B.S./M.S.

I am passionate about technology, reading, helping others learn and grow, getting out into nature, and my family!

In my spare time you'll find my tinkering in my home lab where I'm learning more about docker, python, and networking. You might also find me studying to become a Full Stack Developer or Dev Ops Engineer. If you can't find me there, I'll be out in my garden tending to my plants, reading a good book, or out on a hike in the beautiful state of Colorado or a National Park (I am happy to give suggestions!).

  • Name: Ian Jones
  • Age: 30
  • Occupation: Knowledge Management Specialist
  • Degree: B.S. Business Administration
  • Skills:
    • Training
    • Knowledge Management
    • Content Creation
    • Troubleshooting

Experience


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    Happy Money

    May 2022 - Present

    • Role: Knowledge Management Specialist
    • Tools: Guru, Confluence, Articulate, Lessonly, Genesys, Loom, G Suite, Microsoft Office, Adobe Creative Suite, Slack, Zoom
    • Responsibilities: Training, Creating Training Content, Managing SOPs and Knowledge Bases, Onboarding, Technical Troubleshooting

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    Snapdocs

    June 2020 - April 2022

    • Roles: Training and Content Coordinator, Quality and Training Specialist, User Operations Specialist
    • Tools: Guru, Confluence, Articulate, Lessonly, Loom, G Suite, Slack, Zoom
    • Responsibilities: Training, Onboarding, Content Creation, Managing Knowledge Bases, Technical Support, SaaS Specialist

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    Denver Public Schools

    Jan 2020 - June 2020

    • Role: Hiring Representative
    • Tools: Microsoft Excel, Microsoft Word
    • Responsibilities: Processing new hires, and new hire paperwork. Calling Candidates to make sure they fulfill hiring requirements

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    Enterprise Holdings LLC

    Oct 2015 - Dec 2019

    • Roles: Intern, Management Trainee, Management Assistant, Station Manager, Assistant Branch Manager
    • Tools: Microsoft Excel, Microsoft Word, Microsoft DOS, ECARs software
    • Responsibilities: Customer Service, Sales, Fleet Management, Uninsured Loss Mitigation, Branch Financial Statement optimization, Leadership, Training, Onboarding